A freeze is not effective until a Freeze Request form has been received and processed. Please read the information below and then complete the form to the right.

 

• You may freeze your membership, locker and/or recurring service (HIT and/or Group Training) starting on the 1^st of the month for a minimum of one month and a maximum of six consecutive months. 

• All freezes require a $7.50 non-refundable monthly freeze fee ($10/month if locker is also frozen – to avoid this, remove all items and turn in the key). Freeze fee waived for YOUTH members.

• If you have charges on your account in addition to dues or recurring services, such as club account purchases, or join fee installments, these will still be charged.

• Freezes must be received by the 25^th of the month to start on the 1^st of the following month.

• Your billing will resume after your freeze period ends. Note: Quarterly and annual dues payers, your due date remains the same; it is not moved forward, but rather a credit is applied to your total dues amount.

• If you choose to return earlier than expected, we welcome you back and a prorated invoice will be added to your account to unfreeze your membership.

• You will receive a personal confirmation within 2 business days after submitting your online freeze form. Save your confirmation email as a receipt in case it is needed to verify your freeze. If you do not receive confirmation or have any questions, call 317.274.3432 or email us.

• Looking for our Cancellation Request Form? Find it here.